Public Information > Resources: ICC Information
Effective January 1, 1996, the Interstate Commerce Commission (ICC) was abolished; a number of its functions were eliminated; the remaining railroad and certain non-rail functions were transferred to the newly established Surface Transportation Board; and the remaining motor carrier (trucking) functions, including many matters relating to the movement of household goods, were transferred to the U.S. Department of Transportation (DOT). [See ICC Termination Act of 1995 (ICCTA)]
The DOT's Federal Motor Carrier Safety Administration (FMCSA) now has jurisdiction over motor-carrier and household-goods carrier licensing, insurance, and some other matters.
Under ICCTA, the ICC's informal dispute resolution program for damage claims resulting from household goods movements was discontinued as part of the abolition of the ICC. However, certain dispute-related provisions are now mandated and require a household goods carrier, as a condition of licensing, to offer arbitration as a means of settling disputes with consumers. The FMCSA may be reached at www.fmcsa.dot.gov.